Airport agent job description. Jun 29, 2018 · Job Description.

Other : 3+ Years. Their job is to help passengers with their travel arrangements and to make sure they're getting on the right plane. Airport Customer Service Agent Job Description FAQs What skills does an Airport Customer Service Agent need? Dec 28, 2018 · Agent Requirements. Handle cancellations, rescheduling, and booking adjustments, ensuring customer satisfaction and policy May 18, 2023 · Baggage Handlers. Our Airport Operations Agent job description includes the responsibilities, duties, skills, education, qualifications, and experience. $2,200 – $3,200 per month. As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. In this article, we explain what a cargo agent is, and we provide important career information, including job duties, average Location: ibilities:The Fuel Agent is responsible for fueling and servicing aircraft and the safe and efficient operation of equipment used in fueling aircraft in an exterior work environment that involves diverse weather. Greet passengers, verify tickets, and direct them to the correct boarding area or connecting flight. A commonly-found skill in airport sales agent job descriptions, "initiative" is essential to what airport sales agents do. Mineta San Jose International Airport area) $20 an hour. Ability to pass 10-year background check and pre-employment drug…. The GO team prepares the aircraft for departure, loads baggage, stocks provisions, and is responsible for the safe guidance of aircraft movement on arrival and departure. Meet passengers to push in wheelchair to gate or exit door. They play a crucial role in maintaining airport security and ensuring the safety of travelers. In the United States, the expected salary range for Ground Handling Agents is between $23,000 and $46,000 per year, with an average of around $32,000. LNY Airport- Customer Service Agent (PT) Southern Airways Corporation2. Airport Ramp Agent - Honolulu (Part-Time) Hawaiian Airlines, Inc. 50 an hour. Unifi Aviation, LLC. Supervisors of the ground crew. Pay information not provided. About the Airport Operations Agent role Airport operations agents are responsible for ensuring the efficient and smooth operation of an airport. ( Brunswick Golden Isles Airport area) $12. You will work either as an airport or airline-specific employee, depending on the airport at which you work. ( Moanalua area) $15. Job Types: Part-time, Permanent. 25 to 30 hours per week. And since you will have access to secure areas of the airport, you will need to pass an extensive background check mandated by the federal government. Perform traffic control functions for the airport. Day shift + 6. Airline customer service agent Alternative titles for this job include Airline passenger service agent, air travel assistant. Full Time Passenger Service Agent/Ramp Coordinator. Coordinate with airport authority for flight operational handling. Complete incident reports for accidents and out of the ordinary events while transporting passengers. Jul 19, 2023 · Ground Handling Agents are essential employees in the transportation industry, responsible for safely moving baggage, cargo, and passengers between planes and terminals. 249 Miami Airport jobs available in Miami-Dade County, FL on Indeed. 8 hour shift + 1. Verifying passenger identification and issuing boarding passes. 97 an hour. Stocking aircraft with refreshments. Airport Operations Agent. Conduct agent observations and associate activities. 7. Airline Customer Service Agent Duties and Responsibilities. Aug 25, 2022 · You can see this standard resume format on our airport customer service agent resume sample. The Airport Service Agent will be responsible for providing efficient and courteous service to passengers, while the Cargo Agent will handle the shipment and storage of goods. A airline passenger service assistant ensures that passengers, and their luggage, get on the right flight. airlines tend to require their agents be at least 18 years old, possess a high school diploma or GED, and have a valid driver’s license. subClassification: Customer Service - Customer Facing Customer Service - Customer Facing. Agents working for SMS International Shore Operations US, Inc. Military Services, airport operations, or in another field related to the job. On average, an entry-level airport ticket agent earns approximately $14. Sep 19, 2023 · Aviation Customer Service Representatives are essential in the Transportation industry. Aug 22, 2023 · An airport-based customer service agent is a customer care representative who works at airlines and assists customers with their concerns. Presenting a professional and positive image of SkyWest Airlines and our Jun 28, 2024 · A cargo agent is one type of shipping professional who helps clients find the best transportation options for their needs. Guide and direct incoming and outgoing aircraft at the airport on the taxiway to ensure that they are entering or leaving their gate safely and on-time. Pay: $14. 00 to $12. Characteristics. Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies. If you are looking for a Spice Jet ground staff interview, please check the link, and for Indigo ground staff’s latest Feb 16, 2022 · Ramp Agent Responsibilities: Guiding aircraft to and from gates and backing them up for take-off. Weekends as needed + 3. Lake City, FL 32055. Birds of a feather DO flock together. Ground Operations. Loading and unloading baggage is just one of the main duties of this position. Each employee is committed to making every passenger’s trip through our airport a positive experience. Tampa, FL 33607. Ramp Agent - United Airlines Ramp Agent Jan 20, 2024 · A: Airline Ground Service Agents must work in fast-paced, high-pressure environments, dealing with unpredictable schedules, delayed or canceled flights, and often difficult customers. Airline Ground Service Agent Job Description in the Transportation industry. Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the…. airports, offering reliable aviation services, including ground…. Tech Washers Needed - Lake City Gateway Airport. Handle baggage check-in, ensuring luggage is properly tagged and dispatched to the correct aircraft. ( San Diego International Airport area) $16. Highlight any past experiences you have in problem-solving and customer service on your resume. Ramp agents typically work outside on the Apr 26, 2021 · Ground Staff Responsibilities: Greeting and welcoming passengers, and responding to questions. 26 an hour. Both roles require excellent communication Airport Agent - Ramp and Customer Service. Cleaning aircraft after flights. Just posted ·. ( Lafayette Regional Airport area) $13. 2. Pay: £12. They work in a team to ensure the smooth operation and timely departure of aircraft. Verify transportation providers are properly displaying their airport sticker. ( Waco Regional Airport area) $13. STARLUX AIRLINES NORTH AMERICA, CO. Job DescriptionThe AirTrain Agent is responsible for customer service to the public on trains and in stations. We wow them at every turn and create memories that will last a lifetime. S. Apply to Airport Security Agent jobs now hiring on Indeed. 1158-AIRPORT RAMP AGENT. Experienced airline ticket agents may earn $22. Tracked information on flight bookings and cancellations. PIT Airport- Customer Service Agent. And from the front lines at our airports to the leadership team, we’ve assembled a first class team of experienced, motivated, and skilled employees. $17. Atlanta, GA 30354. Vandalia, OH 45377. 00 per hour + TIPS. Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check. Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. OR; Two (2) years of experience in the U. While this is an entry-level role, standard background and skill requirements may vary depending on where you work. 00 per hour or more. It is required that the agent can use depth perception and peripheral vision to extend and position jet…. Reading more about this career path could help you determine if it's the right position for you. ( Los Angeles International Airport area) $80,000 - $100,000 a year. Brunswick, GA 31525. Apply to Customer Service Representative, Activities Director, Sous Chef and more! Job Title: Ramp Agent; Work Environment: Outdoors, on an airport ramp. 00 per hour. Part-time. Agents will work at the airport, directly with the public and are responsible for providing service for arriving and departing cruise guests. Knowledge of airline passenger and baggage handling (preferable). The median salary for a customer service representative rests at $30,000 per year. Checking in baggage. Seattle, WA. We invite you to learn more about Ramp Agent, Guest Service Agent, Cargo Agent and Aircraft Mechanic opportunities. Reporting Structure: Reports to the Ramp Supervisor or Ground Operations Manager. Finally, your resume should conclude with an Jun 1, 2023 · A TSA Transportation Security Officer performs security duties at airports, including screening passengers, conducting security checks on luggage and cargo, monitoring security measures, and ensuring a safe and respectful environment for all passengers. Weekends as needed + 2. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U. Safely lift, load, unload and transport baggage, mail and cargo from aircraft to airport. $15. Passenger Service Agent (Part-Time)- Starting at $15. Must be able to lift, squat, stoop, push, stand, and bend throughout the course of Responsibilities for Ramp Agent. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. This position involves a broad range of responsibilities, including monitoring security systems, conducting screenings and searches, and ensuring that all safety protocols are Mar 3, 2023 · However, job prospects may vary depending on the specific location and the level of competition for jobs. Lafayette, LA 70508. Overview: Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! Part-Time Ramp and Customer Service Airport Agent. As an Airport Operations Agent, your role encompasses a wide range of responsibilities to ensure smooth and efficient operations. Holidays. Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, payroll and limiting overtime of the…. ( Kahului Airport area) $14 an hour. Process ticket purchases for customers, including selecting seats, applying discounts, and handling payments. The Passenger Service Ramp Agent perform outside ramp agent duties including baggage handling, mail and freight handling, aircraft servicing, driving motorized…. Morrisville, NC 27560. Prefer at least 1 year of prior customerservice experience. Typically responds within 1 day. 85 an hour. Aircraft fuelers. 61 an hour. Gathers wheelchairs in the concourse and returns them to the staging area for use. Helping passengers in the self-service check-in kiosks. The Airline Ticket Agent serves as the face of the airline at the airport, embodying the company’s commitment to customer service and efficient travel. Find your role in the world's largest international airline and busiest airport. Drive and operate ground equipment, such as tugs, cargo carts If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time. Selling airline tickets. com. Make sure ramp area is clear for flight operation prior to flight arrival. However, the actual earnings can fluctuate depending on the agent’s experience, the location of the airport, and the airline company they are working for. The average starting pay for an airport customer service representative ranges from $21,000 to $25,000 a year. Made reservations and helped passengers find deals. The job of a ramp agent is to help load and unload cargo or baggage, direct and service aircraft, and perform other tasks in and around the airport ramp. Part-Time Ramp and Customer Service Airport Agent. An Airport Security Officer plays an essential role in maintaining the safety and security of passengers, staff, and the premises of an airport. Day shift + 8. Parking arriving and departing aircraft. The job requires physical stamina and is physically demanding. The Airport Customer Service Agent is our primary representative in our airport stations. Pittsburgh, PA 15231. Johnson City, NY 13790. ”. SriLankan Airlines Ltd is currently looking to fill the positions of Airport Service Agent and Cargo Agent. com, the world's largest job site. Airport agent provides assistance to passengers on arrival and departure, ensuring high quality and professional passenger service is maintained at all times. $3,720 - $4,000 a month. It begins with a strong but short summary statement. Company Name. Day shift + 5. . ( Tampa International Airport area) Skyconnect Passenger Terminal Station. National Aviation Services 2. Making reservations. Handle passenger inquiries regarding flight schedules Mar 17, 2023 · The salary of a cabin service agent can vary depending on the employer, location, and level of experience. Aircraft Cleaners. Honolulu, HI 96820. Guide passengers to the appropriate terminals, gates, and facilities within the airport. Posted 21 days ago ·. Must complete ramp and SIDA training to obtain airport authority identification security. The work environment for a ramp agent can be fast-paced and physically demanding, as they must often handle multiple tasks and tight deadlines in a busy airport setting. They must be able to adapt to stressful situations and keep calm under pressure. To apply to any open position listed in the table below, please refer 6 months Operations Associate @ Changi Airport. Ramp agents have fast-paced careers Careers. Part-Time Ramp and Customer Service. Airport Customer Service Agent. Provide gate information, flight times, and boarding announcements to FRONT ROW PARKING. Some states pay better than others. Communicates instructions and special services to gate agent or other personnel for passengers with special needs. Providing information to passengers. Customer-facing Roles: Airport Services Agent (EK/dnata) & marhaba Services Agent. 3. Airline Customer Service Agents’ duties and responsibilities include: Assisting passengers with check-in at the airport and issuing boarding passes. Operates and maintains (as operator) County-owned vehicles, including 4-wheel drive, in an airport environment including responding to emergency situations. Protect baggage and other equipment from damage, loss and weather conditions. Full-time. Providing special handling of baggage, cargo, and mail, as Passenger Service Agent - SAN Airport. Feb 20, 2024 · Ticketing Agent Job Duties. Functions:Perform fueling in safe and effici. Monday to Friday + 7. Jul 10, 2021 · Qualifications & Experience: Airport Operations. Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time. nsactionsPerform daily Quality Control checks on. Southern Airways Corporation 2. Coordinated flight schedules with passenger requests. Download Sample Resume Templates in PDF, Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. National Aircraft Cleaning & Janitorial company located Lake City Gateway Airport is looking for Full Time Tech Wash Cleaners. TBI Airport Management is the private operator of the Hollywood Burbank Airport. An added perk of this position is discounted or free airline tickets and special rates for car Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes. Search 14 Airport Services Agent jobs available in Dubai on Indeed. Check in passengers for flights, including verifying travel documents, issuing boarding passes, and managing seat assignments. Airfield Operations Staff. Announce flight arrivals, departures, delays, and gate changes over the airport’s public address system. Explore opportunities. G2 Secure Staff2. Lead Airport Agent - Customer Service. ( Norman Y. Jun 9, 2023 · Ramp Agent job description. Lanai City, HI 96763. Loads, unloads, services, guides, and directs customer aircraft. 73 Customer Service Airport jobs available on Indeed. 9. Weekends as needed + 1. Redmond, OR 97756. Day shift + 4. Providing passengers with the information about flight times, status Produces specialized, computer-generated reports for operational, audit, and risk management/insurance purposes. Experienced airport customer service representatives may earn $44,000 or more each year. Job Description. 00/hr. Ability to pass airport background screening and receive an airport SIDA badge. San Diego, CA 92101. Experience level, location, and employer may affect wages for a ticket agent. Monday to Friday +2. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. Downing Peoria International Airport area) Typically responds within 4 days. There are no standard educational requirements to become an airline customer service agent, but most airlines ask candidates to have a minimum of GCSEs or equivalent qualifications. May assist in arranging ground transportation. If you enjoy working in a fast-paced environment where no two days are the same, consider a career in Airport Operations where you will interact with our guests or support their travel experience. Mar 9, 2023 · Passenger Service Agent Job Description Example We are seeking a skilled and customer-focused passenger service agent to join our airport team. Airport Agent Duties & Responsibilities To write an effective airport agent job description, begin by listing detailed duties, responsibilities and expectations. However, this salary amount may vary depending on a variety of factors, such as the location of the airport, years of experience, and educational qualifications. The experience section, which outlines your previous jobs and responsibilities, should come third. Minimum 1-year customer service or sales experience. JOB TITLE: AirportCustomerServiceAgent – customerservice & ramp. Essential Duties and Responsibilities. While working in an airport, you provide customers with baggage assistance, confirm travel reservations and itineraries, complete flight check-ins, and print tickets using a point-of-sale system. Ramp agents have fast-paced careers Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. EVA Airways Corporation 3. However, the salary can be different from one country to another. Command ov er spoken and written Arabic (preferable) Should have had 2 years experience in a customer service role. Understanding the job’s duties, typical work environment, and role requirements can help Feb 20, 2024 · Passenger Service Agent Job Duties. For many people, working as a TSO or SSA has led to a long, fulfilling career with the federal government. Jun 25, 2024 · This resume example shows what airport sales agents do with analytical skills on a typical day: "performed ticket counter operations recorded data regarding customers flights" Initiative. City, State. Issue boarding passes and manage seat assignments according to passenger preferences and special needs. Duties and responsibilities highlighted on a Check In Agent resume sample are welcoming passengers, explaining to passengers how to use self-check systems, weighing passenger luggage, offering travelling solutions, helping passengers who have lost their luggage, and answering to passenger An Airport Customer Service Agent earns an average salary of $32,000 (USD) per year. Complete wheelchair logs to document “pushes. Bureau of Labor Statistics. Assist with the development of local airport operations SOP and procedures. You don’t run an airline by yourself either. 29 per hour, as reported in 2016 by the U. Ability to drive on the movement and non-movement areas of the airfield. Posted 30+ days ago. Transportation Security Officer (TSOs) and Security Support Assistants (SSAs) are the face of the agency, the people on the front lines who play an important role at TSA. 30 to 50 hours per week. Office job not your gig? Get outside and flex your muscles as a Ground Operations (GO) crewmember. com, the worlds largest job site. The major U. Day shift +5. 12 Years schooling or equivalent: Proficiency in spoken and written English. Airport operations provides leadership and supervision of the Airport Operations, including training, planning, organizing, staffing, and directing operations staff; manages through subordinate staff the airport team; reviews and coordinates staff policies and procedures. Easily apply. 3/1/2006 – 11/1/2011. Check passengers in for flights, including verifying travel documents and issuing boarding passes. If an exciting career in a dynamic work environment with a multicultural team is what you're LNY Airport- Customer Service Agent (PT) Southern Airways Corporation2. Job Summary As a customer service agent you are the first impression of a passengers airport experience. Ensure compliance with FAA, TSA, airline, and airport regulations. It involves working in all weather conditions and irregular hours, including holidays, nights and weekends. Address issues related to lost baggage, flight changes, missed connections, and other An airline customer service agent works either in an airport or a call center. Monday to Friday + 3. Jul 5, 2024 · Job Description. Jan 20, 2024 · Airline Customer Service Agents are responsible for ensuring the satisfaction and safety of passengers. An airport ramp agent plays an important role in ensuring that flights run on time. Hiring multiple candidates. $14 an hour. Full-time + 1. Envoy Air Inc. They work tirelessly to ensure that airline customers are satisfied with their services. The program takes about six months to complete, but the Airline Gate Agent can have a lot of success in the job. Operators of Ground Service Equipment. Employment type Part-Time. Dec 22, 2023 · A ramp agent's salary depends on where they work. Ramp Agent Work Environment. High school diploma or GED. This position is responsible for information and customer assistance, recovery and retrieval of failed trains, limited mechanical/electrical fault Jun 29, 2018 · The mean annual wage for airline customer service agents was $38,050, or $18. Clark County Department of Aviation has entry-level, technical and managerial positions for individuals with or without an aviation background. Pay Rate: $14. Jun 29, 2018 · Job Description. Maintain on-time connections by guiding aircraft to and from gate positions. Next, list your skills and abilities in a bulleted list. In a short period of time, airport ramp agents must keep records of shipped goods, move cargo to and from the aircraft, and document damage and mishandled items. Waco, TX 76708. We have outlined below the specific job details for each of our roles: I. The airport ramp—also known as the apron—is the part of the airport where planes are parked, refueled, loaded, unloaded, and boarded by passengers at the gate. 80 an hour. Ground Staff for Aircraft Maintenance. In this role, you will be responsible for assisting travelers at the airport, including checking in passengers, answering questions about flights and the airport, and ensuring that the check-in process Peoria, IL 61607. Summary The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special Hawaiian Airlines Airport Operations. In addition to pay, airline workers may earn lucrative job Passenger Service Ramp Agent- BGM Airport. G2 Secure Staff 2. Feb 20, 2024 · Published Feb 20, 2024. Positions in our Airline and Airport Operations teams are some of the most demanding and most rewarding, so candidates must be up for the challenge. Provide gate information, flight times, and boarding announcements to passengers. From $42,000 a year. Monitoring ticket counter & and self-service check-in queue activity and assisting with the ticketing and boarding process, gates, and baggage service. An airline gate agent is a person who works at the airport to help customers and employees get through the airport. You don’t fly a plane by yourself. By including these key takeaways on your Airport Customer. Dealt with any customer service issues as necessary. Apply to Customer Service Representative, Dispatcher, Customer Service Supervisor and more! Experience. ( General Wayne A. Report job. 6. Assist Station Manager with airport operations related systems setup and testing. Provide excellent customer service in all customer contact situations. According to the US Bureau of Labor Statistics, the median annual salary for baggage porters and bellhops, which includes cabin service agents, was $24,870. Graduation with an associate degree from an accredited college or university with major coursework in Business or Public Administration, Aviation Management, or in a field related to the job. New. You also handle all purchases with cash and credit cards, answer Check In Agents work on airports and are responsible for accessing passengers during check in procedures. Assist passengers with self-service check-in kiosks and baggage drop-off. Feb 20, 2024 · Gate Agent Job Duties. That’s right, the best hang out with the best. Complete your education. $15 - $18 an hour. The best Airport Customer Service Agent Resume Examples with Headline, Objective statement, Description and Skills. $20 an hour. 00 an hour. Passenger Service Ramp Agent- BQK Airport. East Elmhurst, NY 11369. $19 an hour. as defined by the Immigration Reform Act of 1986, and the ability to pass an employer background check and TSA background check. , direct and assist cruise guests in all aspects of airport operations such as meet & greet, escort, transportation coordination services, etc Jun 13, 2023 · Use this step-by-step guide to help you begin your career as an airline customer service agent: 1. Ensure all wheelchairs are accounted for at end of shift. In the USA, the annual average salary for passenger service agents is approximately $30,000 to $40,000 per year. ( Lakewood Heights-Southeastern area) $16 - $18 an hour. 05 an hour. Benefits such as health insurance and retirement are generally offered to full-time employees. Assisting disabled passengers and those with small children. If you're wondering about the salary range for an Aviation Customer Service Representative, the average salary in the United States is approximately $37,000 to $50,000 Mar 14, 2024 · Air Cargo Agent job description example 1. TBI employment requires authorization to work in the U. Our mission is to provide excellence in customer service; we can only do that with great employees. Los Angeles, CA 90045. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. These duties include: Greeting and assisting customers in a prompt, friendly, and courteous manner. Burlingame, CA 94010. Ramp agents earn around $30,356 per year. 3. Michigan, Illinois and Oklahoma respectively were the best ramp agents' paying states by 2018. The typical starting pay rate for an airport ticket agent ranges from $9. San Jose, CA 95110. GAT Airline Ground Support 2. Placing chocks and cones around aircraft. A Ramp Agent is a professional responsible for under-wing services for aircraft, including guiding and parking aircraft, loading and unloading luggage and cargo, and performing cabin maintenance tasks. Prefer at least 1 year of prior customer service experience. Process boarding passes and manage the boarding process, ensuring passengers board according to group numbers or Uses Tracking system and or by Dispatchers to provide pickup and drop-off of special needs passengers. 10 per hour. They are sometimes called airport information assistants, airline customer service agents or passenger handling agents. In the United States, the expected salary range for an Airline Customer Service Agent is between $20,000 to $50,000 per year. Day shift + 7. System One air cargo agent job description. It also depends on the size of the organization you are working for and the demand for the job. Greet passengers at check-in counters and assist with check-in processes, ticketing, and baggage handling. Passenger Service Agents. Changi Airport, East Region. at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) This is a Contract/Temp job. This role involves a blend of responsibilities, including processing ticket purchases, making reservations, and providing passengers with flight information. Salary ranges for these professionals vary depending on location, experience and skills. Menzies Aviation. Feb 20, 2024 · Airline Customer Service Agent Job Duties. This job can be difficult because it requires a lot of experience and training. Salary & Compensation. Jan 30, 2021 · How to Become Airport Customer Service Agent : दोस्तों Airport Customer Service Agent कैसे बने। Salary कितनी मिलती है और Kahului, HI 96732. pu af cw fq cs cm wc yd gm xy