Hp spectre not charging. Now battery drained - 7161711.
Mar 13, 2021 · ⭕ Ask questions and Engage in our Forum at https://northridgefix. HP’s MSRP is subject to discount. I see that HP spectre x360 notebook is not booting up and battery no longer charge, I appreciate your efforts to try and resolve the issue. Aug 12, 2020 · Hi, I am having trouble with my HP Spectre 360 lately. (Should link you to page 23) Just keep in mind there's a small Jan 3, 2019 · The model of my laptop is HP Spectre x360 Convertible 15-df0xxx. 43-AHr, Li-ion with HP Spare Part number 902499-856. (We've started to see some gaming and power-user notebooks that support USB-C charging May 31, 2017 · HP Spectre x360 - 13-ae006no . I've plugged it in the charger that comes with the laptop for 1 hour, as advised. Charge also won’t go above 94%. Compare the Design capacity to the Full charge capacity. Learn how to test your battery, AC adapter, and power supply and find solutions for common problems. Unfortunately, due to this experience and lack of support by HP, I won’t be buying any future products from HP. I don't know if this is a hardware or software issue. Please advise. Sep 14, 2022 · Hello @HP Community, I bought a HUB that has all the latest specs (USB-C 3. How can I get my laptop battery to charge again? Apr 13, 2020 · HP Spectre x360 - 15-bl012dx . I have the Netek 72W USB-C power delivery unit: - 6660077 Nov 22, 2019 · Hello @Life_Is_War,. Battery became low and I closed all applications and turned off computer. Sep 23, 2022 · Welcome to the HP Support Community . The HUB is labeled 65W but I don't notice difference in charging time using the charger alone instead of with the HUB. Ran Components Check using HP Hardware Diagnostics Software Dec 1, 2020 · The System Model is "HP Spectre x360 Convertible 15t-df100" Although I didn't see an option for USB-C charger when I ordered the laptop, some people on other threads said that they were able to get USB-C charging to work. As it is a sealed battery, I cannot remove it and try calibrating it. Apr 5, 2020 · My Spectre x360 has been working perfectly until today, when I realised it had stopped charging despite being plugged in (Windows showing that it's plugged in). I can run fine from the power adapter, but it does not charge the battery. To open HP Support Assistant, double-click the HP Support Assistant icon . I really wanted a touch screen so I could be able to take down handwritten notes on my computer instead of using a bunch of paper. Please help. 0 port on my Spectre x360 15" should be able to handle the 100W charger, as I'm using a DELL TB16 Thunderbolt Docking Station at work, (with the 240W power adapter which can output to a maximum of 130W for charging). Oct 14, 2021 · HP Spectre X 360-13-aw0023dx with S/N [personal info removed]& Product #: 7PS48UA Purchase date 12/5 or 6/2019 at Best Buy; so not even 2 years old. After that release If the charger is plugged in and the charger light is on, but it still does not charge, the lack of charging may be because of a faulty battery. A simple feature request. I tried the remove of battery mentioned before and uninstaling the microsoft acpi but nothing Jan 13, 2020 · My Spectre laptop is not charging. 0, etc. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. Feb 24, 2019 · I purchased and installed the new battery and things worked fine for a day. The HP Spectre x360 - 15-bl012dx uses a Battery, 6-cell, 79-WHr, 3. Feb 15, 2021 · Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. After the battery died, the system will not take a charge, the LED power light indicating the device is plugged in will not light up. I think my laptop just isn't identifying the extwernal power source and I'm Dec 6, 2020 · Noticed battery was low so plugged in Laptop to find that charging switches repeatedly between plugged in charging to on battery. I uninstalled the 'M Mar 28, 2020 · Hi everyone, I've been using my HP Spectre x360 13-ap0xxx for about four months now with no problems from the pen until recently. I checked the battery status in the bottom-right c 5 days ago · Is your laptop plugged in but not charging? Discover 8 effective solutions to fix a laptop battery that won’t charge, from HP experts. It's been plugged in for an hour or so and won't turn on. But that isn't the whole issue: ov Dec 5, 2019 · Hello. Win10 battery indicator says "0% available (plugged in). Plugged computer in overnight to recharge. Click Check for updates and messages to scan for new updates. Oct 5, 2019 · Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Recently, my battery won't charge and the battery icon tells me that it's plugged in but not charging. Also, I am unable to connect to external monitor through USB C. I tried turning it on, but it did not boot up. Check the power source: Ensure that the power outlet or USB port you're using to charge your HP Spectre is functioning correctly. Any suggestions? Jan 22, 2018 · But in HP Spectre the battery is not removable, so I found a workaround for it: Step 1 - Unplug the AC adapter and let your battery drain to 0% and let it turn off. (Don't worry, you can still your laptop plugged in in case if this solution will not help you) Dec 11, 2021 · My HP Spectre X360, model z4z38ua#aba was running great. Now computer does not turn back on. The laptop would still turn on, but could not be charged. The latest issue is that my laptop doesn't charge when connected to charger. I plugged in and the laptop was not charging. When shut down, it will slowly charge over approximately two days until it hits around 33% or so, then the light turns white and it no longer charges after that. I've run all the tests and even tried using the external charger to charger other devices and thsi works fine. So that you can inspect entire of them and follow an authentic fix to eliminate them: Defective or broken HP Spectre X360 charger. com/forum/ ⭕ Need a repair? http://northridgefix. For no apparent reason the laptop stopped charging. Apr 15, 2018 · Solved: Hi there, I have a HP Spectre x360 - 15-ch004na. I noticed this first when charging in my apartment when I received a standard low battery message while my laptop was plugged in. Sep 29, 2018 · We had the same issue last week the PC will not charge. please help! thanks Sep 20, 2018 · AC Adapter is fine (meassured it) It seems I also have the known motherboard capacitator issue with HP Spectre x360. Battery Does not Power Notebook or Hold a Charge . I've used a USB-C to USB-A adapter, and that allows the phone to charge. And after I unplug it and try to turn it on Aug 4, 2018 · This document is for HP notebook PCs that have a removable battery. 4, HP Sleep and Charge) (1) HDMI v2. Nov 19, 2016 · My Spectre x360 is no longer charging. HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge . Recently, I noticed that one of the USB-C ports (the one closer to the hinge) only works for charging the notebook, i. At first when I plugged everything in, my laptop started charging. As a matter of fact, it all started a few weeks after this message first appeared: planned obsolescence Funny coincidence, but soon after I dismissed the above, I noticed how my battery stopped charging. Jul 28, 2017 · I understand that you have an HP Spectre 13-v051na laptop. Oct 5, 2019 · These terms apply only to products sold by HP. The PowerDelivery standard supports up to 100W. If your HP notebook battery does not power your device or hold a charge, you may need to troubleshoot and replace it. Tried two HP power cords that both work with my other HP convertible. Aug 15, 2019 · Dear HP Employee, I am currently facing 5+ issues on my 4 month old HP Spectre 360 laptop. Pressing the power button allows both the LED indicator for the power button and charginin Jan 13, 2020 · My Spectre laptop is not charging. Battery Does not Power Notebook or Hold a Charge Nov 22, 2017 · Look for "Plugged In Charging" message on the Battery icon . Even if you leave it charging all night, it may have juiced up a bit but most likely the battery Dec 2, 2022 · How to Fix HP Laptop Batteries Not Charging? Before you begin, make sure your charger is plugged into the correct charging port, especially if you are using a USB-C charger. But the problem is that the laptop requires upwards of 90W and hence it cannot be satisfied with a 30W phone charger. If the adapter fails it will not power the notebook. Normally it’s wonderful but very occasionally the battery won’t charge when plugged into the charger. Not to worry I will help you to get a resolution to resolve the issue. This document has the most relevant troubleshooting if your battery appears to be not charging. maybe dependent of how charged the battery gets - haven’t figured out pattern yet. I ran an HP Support Assistant diagn Aug 20, 2020 · My laptop battery is not charging. My laptop hp ac122nv charging until 70 or 90 percent some times and then stops. I’ve described the symptoms in another article. I plug in the power but it does not seem to be charging. Thanks for letting me know on what you have tried so far with your HP Spectre x360 13-4002dx Notebook and it will not charge or start. 2) Check for updates. Most of the laptops stopped working after the same duration. The laptop is not charging. Dec 21, 2019 · Hello @SushmaA,. Jan 12, 2019 · Solved: My computer have two USB Type-C ports and the corner USB Type-C port is not working, I don't know what happen but the device manager show - 6971604 Learn how to diagnose & fix HP Battery problems like Laptop Not Charging or Adaptor stopped working with HP Battery Check diagnostic tool or use our Virtual Chat Agent. If the issue persists try updating other drivers on your PC using HP support assistant. Dec 23, 2018 · I haven't used this machine for several months and when I powered it on I found that it would not charge. It says that it is plugged in but not charging. I plug both of them into the usb-c port with the letters "ss" and the flash next to it but the laptop does not charge. After plugging the AC adapter in, I have to find the perfect position for the laptop and leave it to charge, because if I use it while it's charging, it will stop charging intermit Jul 22, 2021 · Solved: My HP Tilt Pen, rechargeable with USB-C, has been working just fine since I got it with my Spectre x360, but today it wouldn't charge. Feb 16, 2018 · Hello i have the same problem here. HP Spectre X360 Not Charging conflicts can occur anytime because of several issues. Battery Charging Delayed When Operating Notebook in High Ambient Temperatures . Dec 2, 2022 · On an HP laptop, the most notable causes for this issue include a damaged charger or charging port, bugs in the battery driver, or poor health of the battery. A good battery is required for this test. It doesn't go higher like it used to. Keep the battery status and Failure ID so you have them available if you need to contact HP Customer Support. Mar 12, 2022 · HP Spectre x360 battery not charging. The small LED next to the power port is dead, no amber or white color. Not sure what to do next- I was a huge fan of the HP Spectre before this happened but now I'm not sure I trust the brand Jan 4, 2018 · Hi, I bought a HP Spectre x360 Convertible 13-w0XX in November of 2016. In my case video went through the USB-C connector (to HDMI adapter) but charging was not working. But despite dete Apr 4, 2018 · I typically get about 4 to 6 hours of battery life so I don't believe there is a problem with my battery. HP Parts Store doesn't seem to have it in stock but I did find one here. There is a thread on this forum that provided a work around. Feb 15, 2021 · ⭕ Ask questions and Engage in our Forum at https://northridgefix. I have inspected the power port on the notebook and it does not appear to be damaged. 3) If the updates are available, click on install and restart the computer. Aug 31, 2019 · Both the HP USB-C Travel Power Adapter 65 W and the HP SPECTRE USB-C Power Pack 20100 mAh will not charge my HP Spectre x360 - 15-ap006ng. com terms, conditions, and limitations may be cancelled. I read through all forum posts, even the so called 'solutions' never worked. 43-AHr, Li-ion 902499-856 Sep 21, 2019 · Hi! My Hp Spectre X2 detachable went off cause i i forgot to charge it but when I plugged it in the power outlet, it doesnt show any orange light to indicate that it is charging. Is - 8118510 Oct 14, 2019 · If this laptop was 3 years old, I would be somewhat ok with a repair that isn’t covered by HP, but not for a laptop that is only 1. Sep 17, 2018 · Hi there, I've been using the Spectre 360x for the past couple of months. I'm on Windows 8. When I started using it back again, the charging is getting stopped anywhere between 80% to 90%. Welcome to the HP Support Community. Suddenly it has stopped working, its is not powering on, its charging, no response at all. I just bought a 65W USB-C charger and 100W USB-C cord from my local microcenter. The unit is 1. I did a hardware check on the battery while I still had a charge and the battery was fine. Yes, that's true. Learn how to diagnose & fix HP Battery problems like Laptop Not Charging or Adaptor stopped working with HP Battery Check diagnostic tool or use our Virtual Chat Agent. Did you make any software or hardware changes on your laptop? Have you tried checking with a different adapter? Please provide the product number of your PC to assist your better. HP Spectre X360 Laptop Repair - No Power and Not charging. The power light will not light up at all. I have tried many times uninstalling the battery drivers and restarting the laptop, but the computer only says that it's plugged in and xx% available. Country of Purchase - US . (Don't worry, you can still your laptop plugged in in case if this solution will not help you). com/mail-in/ ⭕ Visit our ecommerce shop an Feb 11, 2023 · Hi I have a HP Spectre x360 model 14-ea0023dx. After 3 months now, it's very unpredictable to the point where I give up after 5 mins and come back later or the next day. HP OMEN, 2018 HP Spectre x360, and most, if not all, HP Business laptops come with a battery charging limiting feature (stop charging at 80%), to stop excessive charging to 100%, when the laptop is mostly used on AC power. I realize the warranty is expired; but can the USB--type C ports be purchased. When a high number of applications are running or, when the battery is recharging, the AC adapter might be warm to the touch when it reaches its power limit. I have tried numerous chargers/USB ports and cables. I used my brothers charger which worked Dec 27, 2017 · To Whom it May Concern, Good day, all. This makes me think HP Spectre ae0xx, no power not charging all of a sudden Issue (Power) It was working last night, but when I tried today, after leaving it on sleep mode for the night, it wouldn't boot, and it wouldn't charge and the charging light wouldn't turn on. Contract and volume customers not eligible. I am using original charger came with the product. It on Troubleshooting guide and online help for your HP Spectre x360 - 15-bl012dx Mar 26, 2023 · I purchased the $1500 HP SPECTRE X360 13-AE013DX in April 2018 for college. Click on the image to enlarge it. I have also tried unplugging and holding the power button to reset (as I have seen suggested Jun 22, 2024 · Hi, I have a Spectre and its never really given me any problems. Apr 17, 2019 · Hi @Pattonator. Sometimes slowly and sometimes faster. Unsupported or under powered charger or Apr 18, 2019 · I purchased hp spectre x360 just 16 months ago. The LED flashing three times just means that it knows that there is a battery there, but it doesn't have enough power to run the laptop. HP Spectre 360 convertible13 -w013dx. Items sold by HP. I noticed when I’m plugged in to the charger. I will post an image shortly, that shows what I mean from the current HP product loan (HP Spectre 13-v021nd) I am using. Try these steps to update the computer - Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. The battery ran out and it still isn't charging (doesn't turn on), while the power light is constantly blinking white (3 blinks every couple of seconds). The po Jul 27, 2019 · It is an HP SPECTRE X360 - 13T-AE000 CTO machine. Ha Mar 22, 2017 · The earlier HP Spectre X360 laptops had a few battery issues that either stopped charging when upgraded to Windows 10 or wouldn’t hold a charge for as long as they should. I tested the outlet and inspected the charger/port to see if there is damage. Stuck at this level for the last few days. The LED light next to the power source and power icon is blinking. Feb 26, 2018 · This document is for HP notebook PCs that have a removable battery. 5 years old AND this is a known, documented problem with these laptops, as noted in this community. Both power cords work on the other HP, however, they will not charge this HP Spectre 13-4005dx x360 Convertible PC. (Yes, out of warranty by about 1 year and 4 months) It will not charge, and has only about 5% battery left after backing up all data. Had same problem 2 months ago; after service (SSD was changed) it was working till today. 1 Gen 2 (2 ports) with Thunderbolt™ Gen 3 technology supporting the following functions:– I'm curious if anyone has tried charging a Spectre x360 15'' via USB-C, with the regular charger and a USB-C adapter (like this one: - 7879052 Mar 9, 2023 · My HP Spectre x360 Model 14-ea0023dx suddenly stopped charging and stopped communicating with recognizing any devices (mouse, external monitor) connected to either USB-C port. It comes with an active stylus pen, which is apparently not working. Even when its plugged in entirely, its always felt a little looser and seems to be a design defect for the Spectre. However, it is also possible that there is a battery level limit on your battery preventing it from charging any further. ). Mar 8, 2023 · HP Spectre x360 shut off randomly in the middle of my work. Jul 26, 2021 · Hello community members, I have kept my Pavilion aside for few months and the battery got completely discharged. All the drivers are up to date. ) , tried a different power cord and outlets - No results - seems like the laptop is completly dead. 2 Gen 2 / Thunderbolt 4 / PD 3. The only differnce is that the pin is diffrenr as I moved to diffrent country. After reading the forums I learnt that it is a know issue. The cable is plugged in to charge but it is not showing that it is charging. I am currently experiencing issues charging my HP Spectre x360 Convertible 13. I was not doing windows update or any software update in particular when the problem occurred. So it appears the PC does not "think" it is plugged in when it is. Supports SD/SDHC/SDxC. We have listed few of them. Before running the AC Adapter Test, HP recommends verifying that your computer can receive power by connecting a known working AC adapter. Wish we had solutions for other people - but seems like we need to contact HP support. it doesn't recognize other devices (I have tried a memory key and a port extender with no success for Jul 6, 2023 · This HP Spectre laptop has a dedicated charging port (center) and two USB-C ports not used for charging. Its not the usual “plugged in, not charging" message that I have noticed in the past and read about it. No Battery. When I plug a charger into the USB C ports, the charging light illuminates. Purchased an HP travel adapter May 6, 2019 · @JonM82 If you've already checked with more than 1 alternate power adapter and another wall outlet, this seems to be an issue with the charging port or the battery of the device, and I suggest you talk to HP support and discuss your options: Jan 18, 2019 · Thank you for posting on the HP Support Community. CTO (Configure To Order) machines are very hard to find information. Lets try Crisis BIOS Recovery. I am trying to charge it via USB-C. Hp suggested a motherboard replacement w Apr 14, 2020 · Problem: not charging via USB-C adapter . I would like to know the following information to assist you better: Is your laptop not charging with the original charger (HP Part No: 848067-002)? May 4, 2022 · My HP Spectre x360 suddenly stopped charging and the amber LED light next to the power jack no longer lights. 1. I read that the USB C port on the laptop does not work for charging. Nov 18, 2018 · My Spectre x360 laptop just stops charging all of a sudden. tried both usb c port but still not charging. Last week my Spectre x360's battery was running low and it prompted me to plug it in to charge. I use my pen sometimes and, before noticing it stopped working as any pen usually would, I didn't touch it for a week. Issue - Battery has a Blown Fuse (Refer Image Below) How I Diagnosed It - 1. com; reseller offers may vary. This HP feature is called the "Battery Health Manager" or "Battery Care Function": Jun 12, 2019 · The included Spectre Pen instructions say "use the included cable to charge". It's currently at 12%. Replacement procedures begin here. There is no light lighting up. I have read others had the same issue down to the 94% charge display issue and wondering if i Oct 16, 2020 · Hello! I recently got a new Spectre x360 15 for the start of university. Battery Indicator Light Turns On and Sep 15, 2021 · Hi all! So I put my laptop in sleep mode and left, came back to it and it wouldn't turn on. Refer this article to know more information about using HP support assistant. A battery is not installed or detected in the battery compartment. Aug 12, 2021 · The Thunderbolt 3. Microsoft Windows 10 (64-bit) View All (2) May 11, 2019 · Hello, For the past two weeks my laptop only charges when shut down or in sleep mode. I switched outlets and then plugged something else into the outlet to confirm it worked—it did. ⭕ Ask questions and Engage in our Forum at https://northridgefix. Battery level was so low that I had to call service. However, if I let it go into sleep mode, or turn the laptop off, the batter charges fine. Then click on Show advanced information next to Results in the upper left part of the HP Batattery Check Window. I have tried the HP recommended Hard reset - no effect. Mar 27, 2022 · Hi@ Jason_J, Welcome to the HP Support Community! I'd like to help! I see you are experiencing charging issues with the HP Spectre x360 Laptop when turned on. The machine works perfectly fine as long as I have the power adaptor plugged in, though. I plug it in with the charger provided, the light on the end of the pen turns orange for about 10 seconds, then turns white (the color it usually turns when it's fully charged - even though it would standardly take much longer than 10 seconds to charge), then the white light dims a Apr 25, 2023 · Try a different charging cable: If the first cable is not working, try using a different charging cable. It wouldn’t charge at all. My Spectre x360 13-4005dx has a similar problem. It is now wobbly as well at the insertion point and initially did not go in all of the way. I already tried - 6585300 May 20, 2022 · HP's Spectre x360 lineup for 2022 includes two fantastic devices featuring Intel's 12th-generation processors. com are not for immediate resale. Jan 26, 2023 · hi, I have recently been having a lot of issues with my 2018 Spectre x360 not charging fully and charging intermittently. Everything is in perfect condition, neither the laptop nor the charger have bee Aug 14, 2020 · My laptop an Hp Spectre x360 is completely dead and won’t charge. Jul 17, 2020 · I having an issue with my HP Spectre x360 13 batter not charging. I think it was by updating the BIOS and restarting while holding the start button for 30 secs. 1 port Write down the battery status and Failure ID. HP Multi-Format Digital Media Card Reader. It has no indication that is charging (a LED usually). It does have USB Type-C port 3. Yesterday it was working fine, ran out of battery and I plugged it in. Update 2022-03-12: Last year the battery died completely. When I plug the dock into the Spectre it starts charging, then after a few minutes it stops, then it st Aug 30, 2020 · When plugged in, the charging indicator on the laptop showed orange, but then changed to white (indicating full charge). Jul 2, 2019 · It use to say plugged in but not charging. I've tried a different power adapter and different outlets in my house. This battery did come with approximately 40% charge and DID run the computer fully without the charger attached until it ran out of power. 2 Gen 2 Type-A port; 10 Gbps signaling rate (left side; HP Sleep and Charge) (2) USB4 ™ with Thunderbolt ™ Gen 4 Type-C port; 40 Gbps signaling rate (USB Power Delivery, DisplayPort ™ 1. Oct 16, 2018 · It's not even a 2 year old laptop- it was purchased in June of 2017! After, I tried turning it on again and the fans finally started up and the screen lit up but was just a blank black screen. HP Support has been very bad in assitsing this problem and most advices on other w Continuously charging the battery without allowing it to expend its charge can degrade battery performance and shorten battery life. e. When I plug it in when it's turned on, the charging light turns orange and the battery icon says ''plugged in not charging" but after a few seconds the light turns white and the "plugged in not charging" disappears Sep 23, 2018 · Less than a month of owning my Spectre x360, charging became an issue. I Tried the hard reset (Holding power+Mute buttons for 10 Sec. But it always goes off before charging the battery. Don't worry I will try to help you out. (white or amber) I sourced another internal DC charging port harness and replaced it ($30), but no joy. Aug 12, 2019 · Hi there, I am looking for help with my laptop not charging. Description Spare part number. Tested the battery and it states it PASSED. It doesn't say it's charging. Had to plug/unplug the USB-C cable a few times before the laptop would start charging. Mar 4, 2023 · My laptop will work while it is plugged in but the battery will not charge-it stays at 0% I have tried to run the battery health troubleshooter but it will not run because there is no charge in the battery. Orders that do not comply with HP. In this forum, I see many users reporting the same exact complaint, but i don’ Mar 16, 2018 · It will not charge when turned on, but if shut down, it will charge very slowly with the orange light by the power adapter plug blinking periodically. The orange light indicating normal charging comes on for a few seconds after connecting the power supply. Now battery drained - 7161711. Upgraded to Windows 11 successfully, and then did not notice the system was not accepting a charge through the USB port, which is the only option. I replaced the charging power cable (The usb-c was visually broken on it) with a NICPower AC Adapter 65W AC Charger adapter that said it would work with my laptop model. Feb 16, 2018 · HP Spectre x360 Convertible will no longer charge. Also if you are encountering this issue with 95-99% battery, it is a feature, not a bug. The power light flashes for a second, then immediately goes off. Dec 2, 2019 · Hey everyone! After many many problems and trials to continuously fix my "plugged in, not charging" problem after every major Windows 10 update, I finally have a solution that works for your Spectre x360 laptops. I get the message of "plugge in, not charging. Light next to USB C charging ports is amber and flashes on and off. They're quite different from each other, though, and they do have different power Jan 11, 2021 · The AC Adapter test provides an interactive test to determine if the AC power adapter is functioning properly. Turn off the computer, and then connect the power cord. 2. I have powered down, rebooted, unplugged everything, and tried a different charger that I know works. The USB-C ports have always been a bit loose. HP Support has been very bad in assitsing this problem and most advices on other w If the charger is plugged in and the charger light is on, but it still does not charge, the lack of charging may be because of a faulty battery. 1 Pro. I understand you are facing an issue with your HP Spectre X360 - 13-Ae052nr. 16GB RAM, 512 SSD. That's all it will show now. Charging light wont come on and laptop not booting up. The LED near the AC adapter port would not light up, neither orange nor white. Feb 24, 2021 · When I tried to turn on my laptop this morning it wouldn’t turn on, suspecting it might have been out of charge I plugged in the power cable (usb c) only to see the charging light wouldn’t go on and the laptop still wont turn on. Jan 22, 2018 · But in HP Spectre the battery is not removable, so I found a workaround for it: Step 1 - Unplug the AC adapter and let your battery drain to 0% and let it turn off. Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: When was the last time it worked fine? Oct 19, 2019 · My Spectre has been working fine until yesterday when it suddenly wouldn’t turn on without being plugged in to the power adapter. com/mail-in/ ⭕ Dec 15, 2019 · By reading posts/reviews on the Targus DOCK190 USZ as well as talking to Targus technical support, this dock should charge this laptop through either the Thunderbolt port or the other USB-C port. Besides that it powers of when the battery comes to 30%. com/mail-in/ ⭕ Visit our ecommerce shop an Nov 19, 2017 · I have an HP Spectre. Today, I went to charge it and its not charging. Battery's check result is ok. Only one USB-C port is meant for charging and the other only supports data transfer. Was hoping mabye a HP representative could help me out? Burnt capacitator Kind regards David Dec 5, 2020 · I'm yet again experiencing the "not charging" syndrome. However, I did find one obscure post with only 2 likes, AND IT WORKED! I want to help out and put the info back out there and Jan 24, 2022 · Product: HP Spectre X360 Convertible 15-Bl012dx Operating System: Microsoft Windows 10 (64-Bit) Hi, I have a HP Spectre x360 Convertible 15-bl012dx laptop. Jan 28, 2022 · When I plug the PC in, it shows charging for about 2 seconds, then the charging light goes off and the CP icon shows it is not charging, and the PC battery begins draining. Battery life became horrendous, so I ran the battery diagnostic tool and got a failure code, so I know the battery also needs to be replaced. Windows Home . I get a white led on the underside of the mouse when I connect the cable, but when I check the mouse battery level on the windows Bluetooth settings page, it never goes up Mar 9, 2017 · It will show you how much capacity is actually remaining. Hi, My HP spectre x360 stopped charging via the original usb c adapter that i have used for more than a year. 5 years old, this has never happened. My laptop had been running for a good 2 years without any issue. Battery, 6-cell, 79-WHr, 3. HELP!!!!! Apr 29, 2020 · My Spectre Laptop will work with power brick attached, however, the battery will not recharge. May 14, 2016 · Hi @agv29,. When I hover over to the battery icon on the bottom right corner it states “95% available (plugged in)”. Last night, I picked it up to use it in the Microso Jul 2, 2018 · My current HP Product loan is an HP Spectre x360-15-ch000 notebook that HP has provided to help answer question more easily. I plugged it in, thinking it was dead. Dec 3, 2017 · Dear, I've recently bought the new Spectre x360. Whe Jun 18, 2021 · The computer was being used on battery. Apr 6, 2018 · Solved: Hello, I just recently recieved a new Spectre x360 and also my first time ever owning a laptop! I want to prolong the battery life as long as - 6650260 Sep 21, 2023 · Step 2 HP Support Assistant Updates: 1) In the search box, type, and open HP Support Assistant. It is less than four years later, and the laptop will not turn on or charge. This charger charges perfectly the Vega Spectre (Current Bios F20, drivers updated). Stopped Charging. Also, Try running a battery test on your PC using HP support assistant and check if the battery is functioning correctly. Also, if the device only turn on when charging, but dies instantly after removing the charger, it may be due to a faulty battery. The power cord is plugged in but it is not supplying power to the laptop and is not charging the battery. HP Notebook PCs - Using and Testing the AC Power Adapter . Please refer to different threads under my name for details. Try charging your device from a different outlet or USB port. 0 Port of this HUB, then connect the HUB to the USB-C Charging Port on the top-left of my Spectre 14-ef0000 (2022). You might be able to find it elsewhere on the Internet. Its normally the Power input jack is bad or the Charger of the laptop. There was no charging cable provided except the laptop charging cable, and no light is coming on when we try to charge it. Battery Does Not Charge when Using a Voltage Adapter with the Power Adapter . This has happened before last year and I managed to resolve it - though I can't remember exactly how. However, after 24 hours or so, the battery would not charge. When I unplug and replug the power cord, the light on the side flashed red once then stops. Jun 1, 2020 · Product Series - HP Spectre x360 CH011NR (Refurbished) Purchase Date - Almost 2 Years Completed. Recalls and Advisories . Initially, when I wiggled the adapter cord by the jack and positioned it just so, it would start charging again, so I thought my power adapter had gone bad. com/forum/⭕ Need a repair? http://northridgefix. It’s a model 13-4009na from 2015. The light indicator blinks for 3 seconds then shuts off. I've tried this again but it hasn't work Reasons behind HP Spectre X360 Plugged in Not Charging Issues. Sometimes, a faulty cable can cause charging issues. com/mail-in/ ⭕ 6 days ago · Simplify your charging needs and ensure your devices are always ready with the HP USB-C 65W Laptop Charger. Thank you for visiting the HP Support Forums and Welcome. Everything is in perfect condition, neither the laptop nor the charger have bee Jan 11, 2021 · The AC Adapter test provides an interactive test to determine if the AC power adapter is functioning properly. My question is: is my charger broken or is the issue in the laptop itsself? The only way i had to check if the usb c port still works was to plug in my phone charger (usb-c). See the image below of what I have described in #1. I tried both charging ports, different power adapters, and different wall outlets but the laptop won’t charge. You can also check out the related webpages for more tips and information. It worked wonders for the past month or so, but all of a sudden, the pen that came with the May 18, 2019 · When I charge my HP Spectre x360, it becomes terribly slow. They adviced: - turn off the PC - disconnect all cables Nov 25, 2019 · The power port on my Spectre laptop (Product No: K6C18AV) just stopped working. So, as usual I connect my HP Charger to the PD 3. " I have checked everything and nothing is helping. After about 2 hours, the laptop stopped responding stopped respondi Jun 15, 2016 · Last week my Spectre x360's battery was running low and it prompted me to plug it in to charge. I suggest you not to use the non-HP USB-C chargers for your HP laptop. These terms apply only to products sold by HP. The battery might be on a Recall List: HP Replacement programs and Nov 28, 2018 · Hi guys, If you're getting the message "plugged in but not charging", NOTHING worked for me. Jan 21, 2020 · I purchased the HP Spectre Rechargeable Mouse 700 as part of my Spectre 360 bundle, but I cannot get the mouse to charge. There have been a few new Spectre X360 laptops with similar issues. Mar 9, 2024 · Hi, I have an HP Spectre x360 15-ch011dx and the USB-C no longer charges the laptop. Obviously it is not quick charge, but works! The HP message can be disabled (see post above) and the power delivery works also with the USB-C Hub. When plugged in both the power button led and the small led near the charger input blink white. Runs only on AC Power. Mar 14, 2017 · @blutwein, Thanks for stopping by HP forums! I understand the display gets dimmed when charging the laptop. However, windows reported this as having zero charge (plugged in, not charging), but the HP diagnostics suggested the battery is in good condition, just depleted. The little light bubble next to the power plug-in port does not light on and I am unable to power up my laptop. The momment I take off the Charger, its normal. Experience the convenience of a truly universal charging solution today! Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last. New battery would charge fully to 100% and appeared to hold a good charge. The laptop has the normal "hole" charging port on the back of the left side of the laptop and USB-C ports on the right rear. Part number and replacement procedure on starting on Page 23 . This work around involves disconnecting the power brick from the computer and holding the laptop power button for 60 seconds. Even when plugged in, it's at 66%. I have an HP Spectre x360 laptop. Jan 22, 2020 · I have an issue with the battery indicator. I have ran all updates and tried to do a power button reset (varying intervals of 15 seconds, 30 seconds, Apr 28, 2018 · The first document has the most relevant troubleshooting if your battery appears to be not charging. I have tried a different HP AC power adapter (HP part No 854054-001) - no effect. Sep 23, 2018 · However, now the Battery charge Icon again reads, "Plugged In and Not Charging"! So, I purchased a new exact replacement Battery and plugget it into my LapTop. External ports (1) USB 3. The battery might be on a Recall List: HP Replacement programs and May 3, 2022 · My HP Spectre x360 suddenly stopped charging and the amber LED light next to the power jack no longer lights. This is still the case even if I left it overnight. HP Spectre x360 Convertible PC - Maintenance and Service Guide . Happened all of a sudden yesterday. th I tried charging my stylus today, and it will not charge. Jul 30, 2017 · Have the same problem as many others have with HP Spectre x360 13-4005dx all of a sudden not turning on anymore with no leds indicating any life signs of the PC. HP Battery Check did not detect a battery. bqkny owzhqp cycmar yqcxrrhit iyarahhdd lsh bjtk tanrxof vusm kywxj